Whirlpool tells us to keep using a faulty Hotpoint washing machine

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And as I knew it was faulty that would invalidate our home insurance

My Hotpoint washing machine developed a door locking fault last week and subsequently burnt out the socket it was plugged into. I completed the recall form with Whirlpool and contacted it straight away to get a replacement.

My wife and I both work in frontline social care; my wife has a uniform that she has to wash after every shift and we are also in a local (Wales) lockdown and not allowed to mix with any other households.

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