We’re moving and the broadband firm can’t provide a service to our new home
We must move out of our rented flat after our landlord unexpectedly decided to sell. Luckily, we have found a new place. However, when we called our broadband provider, Virgin Media, to notify it about the move we were told it does not offer a service at our new address.
Despite us being with the company for more thn two years, it insists we pay a £240 early termination fee because we had just renewed our 18-month contract.