It imposes an age restriction and implied I broke the law by first registering the account in my name
My son is a first-year university student in Scotland, living in a hall of residence. Considering the Covid-related national emergency and the advice to avoid unnecessary travel, I started buying him a weekly online shop from Sainsbury’s at the start of the new term.
Everything was fine until two days ago. The driver from Sainsbury’s requested my son’s ID and refused to give him food on the basis he is not yet 18 (he is 17 years and 10 months). The shopping included milk, bread, vegetables, fruits and hummus; nothing was age restricted. We were shocked. Sainsbury’s seems to be the only major supermarket that places an age restriction on food deliveries. It confirmed this, and even implied that I broke the law by registering my account in my name (being over 18) and then changing it to his name.