My wife and I are classed as vulnerable and we need a computer to order food deliveries
In mid-September I went to Currys to find out when I would get my computer back (bought in 2012) following a repair. I was told it had been written off but, as I had paid monthly for a Team Knowhow support agreement, I would receive a voucher towards the cost of a replacement.
Hearing nothing, I returned to the store only to be told it could take up to two weeks to materialise. At the end of the month I received a text from Team Knowhow seeking feedback on “my recent product replacement” which suggested the matter was closed.